Privacy Policy

Last updated: January 18, 2026

1. Introduction

This Privacy Policy describes how INTERMEDIATE HOLDINGS OF NEW JERSEY LLC ("Notifyra," "we," "our," or "us") collects, uses, and protects your personal information when you use our multi-channel campaign management platform.

Notifyra provides SMS messaging, email marketing, and social media campaign management services. By using our Service, you agree to this Privacy Policy.

Contact:
INTERMEDIATE HOLDINGS OF NEW JERSEY LLC
Email: privacy@notifyra.com

2. Information We Collect

2.1 Information You Provide

  • Account: Name, email, phone, company, password
  • Billing: Payment details, billing address
  • Contacts: Phone numbers, emails you upload
  • Content: SMS messages, emails, templates
  • Communications: Support messages

2.2 Automatically Collected

  • Usage: Pages visited, features used, time spent
  • Device: IP address, browser, OS, device ID
  • Logs: Access times, errors, performance metrics
  • Cookies: Session, preference, analytics cookies

2.3 From Third Parties

  • SMS Providers: Delivery status from Twilio, Telnyx, AWS Pinpoint
  • Email Providers: Delivery, bounce data
  • Payment: Payment confirmations

3. How We Use Your Information

3.1 Service Delivery

  • Provide and maintain the platform
  • Process and deliver messages
  • Manage accounts and billing
  • Provide customer support

3.2 Analytics & Improvement

  • Analyze usage patterns
  • Improve performance
  • Develop new features

3.3 Legal & Security

  • Detect fraud and abuse
  • Comply with legal obligations
  • Enforce Terms of Service

4. SMS & Email Privacy (TCPA & CAN-SPAM)

4.1 SMS (TCPA Compliance)

You are responsible for obtaining prior express written consent from SMS recipients as required by TCPA.

  • We store consent records and opt-out requests
  • We automatically honor STOP/UNSUBSCRIBE
  • We don't share phone numbers for marketing
  • Message rates may apply to recipients

4.2 Email (CAN-SPAM)

  • All emails include sender identification
  • Accurate subject lines
  • Functional unsubscribe link in every email
  • Process unsubscribes within 10 days
  • Valid physical address included

5. How We Share Information

We share data only with:

5.1 Service Providers

  • Twilio, Telnyx, AWS Pinpoint (SMS)
  • AWS SES, SendGrid (Email)
  • Stripe, PayPal (Payments)
  • AWS, Google Cloud (Hosting)

5.2 Legal Requirements

When required by law, subpoenas, or to protect rights and safety.

5.3 Business Transfers

In mergers or acquisitions, data may transfer to acquiring entity.

6. Data Retention

  • Account Data: While active + 90 days after deletion
  • Campaign Data: 2 years for analytics
  • Consent Records: 4 years (TCPA requirement)
  • Financial Records: 7 years (tax/audit)
  • Logs: 90 days unless needed for security

Request deletion at privacy@notifyra.com

7. Your Privacy Rights

7.1 All Users

  • Access: Request copy of your data
  • Correction: Update inaccurate information
  • Deletion: Request data deletion
  • Portability: Get data in machine-readable format
  • Opt-Out: Unsubscribe from marketing

7.2 GDPR (EU/EEA)

  • Right to restriction of processing
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge complaint with authority

7.3 CCPA (California)

  • Know what data is collected
  • Know if data is sold (we don't sell)
  • Opt-out of data sale
  • Non-discrimination for exercising rights

Exercise Rights: privacy@notifyra.com (respond within 30 days)

8. Data Security

  • Encryption: TLS 1.2+ in transit, AES-256 at rest
  • Access: Role-based controls, MFA
  • Infrastructure: Secure AWS/Google Cloud
  • Monitoring: 24/7 security monitoring
  • Audits: Regular security assessments

Use strong passwords and enable 2FA.

9. International Transfers

Notifyra is based in New Jersey, USA. Data may be transferred to and processed in the United States. We use Standard Contractual Clauses (SCCs) for international transfers.

10. Children's Privacy

Not intended for children under 13 (or 16 in EU). We don't knowingly collect children's data. If we discover we have, we'll delete it immediately.

11. Cookies

We use cookies for functionality, analytics, and preferences. See our Cookie Policy. Control cookies via browser settings.

12. Policy Changes

We may update this policy. Material changes will be communicated via email and website notice. Continued use after changes constitutes acceptance.

13. Contact Us

INTERMEDIATE HOLDINGS OF NEW JERSEY LLC

d/b/a Notifyra

privacy@notifyra.com

support@notifyra.com

Website: https://notifyra.com